Effective date: 13 October 2026
This Privacy Policy explains how 1000 Words Project collects, uses, stores and shares personal information when you visit shop.1000wordsproject.com, create an account, place an order or contact us.
## Who is responsible for your information
The data controller responsible for this store is:
1000 Palavras e Projetos LTDA.
CNPJ: 53.166.524/0001-13
Rua dos Miranhas, 314, Vila Madalena, São Paulo – SP, CEP 05434-040, Brazil
Email: valmir@projeto1000palavras.com.br
Telephone: +55 11 96455-0090
1000 Palavras e Projetos LTDA. is the data controller responsible for this store.
## Information we collect
Depending on how you use the store, we may collect:
– Your name
– Email address
– Telephone number
– Billing and delivery addresses
– Account username and password information
– Products ordered and order history
– Payment status and payment-related identifiers
– Messages and customer-support correspondence
– IP address, browser, device and technical information
– Cookie and website-usage information
– Information required to detect fraud or protect the store
We do not directly store complete payment-card details. Payments are handled by authorized payment providers.
## How we use your information
We use personal information to:
– Process and deliver orders
– Take and verify payments
– Create and manage customer accounts
– Send order confirmations and service messages
– Provide customer support
– Handle returns, refunds and complaints
– Detect fraud, abuse and security incidents
– Maintain accounting, tax and transaction records
– Improve the operation and performance of the store
– Comply with legal obligations
– Send marketing communications when you have consented to receive them
## Legal bases for processing
We process personal information under applicable legal bases in Brazil’s General Data Protection Law (LGPD) and, where applicable, the General Data Protection Regulation (GDPR), including:
– Contract: to process an order, deliver products or provide requested support
– Legal obligation: to maintain tax, accounting and transaction records or respond to lawful requests
– Legitimate interests: to operate, secure and improve the store, prevent fraud and manage our business
– Consent: for optional marketing, analytics or non-essential cookies where consent is required
You may withdraw your consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
## Who receives your information
We share personal information only when reasonably necessary to operate the store, fulfil orders or comply with the law.
Recipients may include:
– Printify and the print providers selected to manufacture and deliver products
– WooCommerce and Automattic services used to operate the store
– The payment provider selected and displayed during checkout and its processing partners
– Hostinger, which provides website-hosting infrastructure
– Delivery companies and postal services
– Technical, security, analytics and customer-support providers
– Professional advisers, accountants or legal advisers
– Government bodies, courts or regulators where disclosure is legally required
Each provider receives only the information reasonably required to perform its role.
## Payments
Payment information is transmitted securely to the applicable payment provider. Payment providers may process information such as your name, billing address, email address, payment amount, payment method and payment identifiers.
Their processing is also governed by their own privacy terms.
## Print and fulfilment partners
To manufacture and deliver your order, relevant order information may be shared with Printify, the selected print provider and delivery partners.
This information may include your name, delivery address, contact details, ordered products and information necessary to fulfil the order.
## International data transfers
Some service providers or print partners may process information outside your country or outside the European Economic Area.
Where required, international transfers will be protected through an applicable legal mechanism, such as an adequacy decision, approved contractual safeguards or another legally recognized transfer method.
## How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Order, payment, tax and accounting records may be retained for the period required by applicable law. Account information is generally retained while the account remains active. Customer-support correspondence may be retained while it is needed to resolve an issue or protect legal rights.
Information may be deleted, anonymized or retained for a longer period where required by law, fraud prevention, dispute resolution or the establishment, exercise or defence of legal claims.
Retention periods are reviewed periodically and adjusted when our legal, accounting, operational or security requirements change.
## Cookies
The store uses cookies and similar technologies that are necessary for functions such as the shopping cart, checkout, account access, security and payment processing.
Optional analytics, advertising or preference cookies will be used only in accordance with applicable consent requirements.
More information will be provided in our Cookie Policy and cookie-consent settings.
## Your rights
Depending on where you live, you may have the right to:
– Request access to your personal information
– Correct inaccurate or incomplete information
– Request deletion of your information
– Restrict certain processing
– Object to processing based on legitimate interests
– Receive certain information in a portable format
– Withdraw consent
– Lodge a complaint with the relevant data-protection authority
These rights may be subject to legal limitations. For example, we may need to retain certain transaction information for tax, accounting or fraud-prevention purposes.
To exercise your rights, contact valmir@projeto1000palavras.com.br. We may need to verify your identity before fulfilling a request.
You may submit a complaint to Brazil’s National Data Protection Authority (ANPD). Where the GDPR or another local privacy law applies, you may also contact the competent data-protection authority in your place of residence.
## Marketing communications
We will send promotional emails only when we have an appropriate legal basis to do so.
You can unsubscribe using the link included in a marketing email or by contacting us. You may still receive essential transactional messages relating to an order or account.
## Security
We use reasonable technical and organizational safeguards designed to protect personal information. However, no website or electronic transmission can be guaranteed to be completely secure.
## Children’s privacy
This store is not intended for children who are unable to enter into a purchase contract under the laws of their country. We do not knowingly collect personal information from children without the authorization required by applicable law.
## External links
The store may link to websites operated by other organizations. Their privacy practices are governed by their own policies, and we are not responsible for those external websites.
## Changes to this policy
We may update this Privacy Policy to reflect changes in the store, our service providers or applicable law. The updated version will be published on this page with a revised effective date.
## Contact
For privacy questions or requests, contact:
valmir@projeto1000palavras.com.br